Join Corpay as a Senior Account Manager in Toronto, specializing in Financial Institutions. Drive client success through effective communication and relationship management.
In this pivotal role, you will collaborate with various cross-functional teams to provide stellar customer service and ensure seamless onboarding for financial clients. Your keen attention to detail and proactive problem-solving abilities will play a crucial role in maintaining SLAs and enhancing client satisfaction. The position requires a strong orientation towards results and the ability to manage expectations effectively.
Key Responsibilities:
• Develop and maintain solid client relationships • Guide clients through payment processing • Resolve client queries promptly • Communicate with internal teams for efficient resolution • Monitor client systems for outstanding issues
Requirements: • Minimum of 5 years in a client-facing role • Knowledge of international payments and SWIFT • Proficient in managing time-sensitive queries • IT literate, able to learn new systems quickly • Strong organizational and analytical skills
Contribute your expertise in financial solutions at Corpay and help businesses simplify their payment processes. #J-18808-Ljbffr