Embrace a hybrid Customer Service role with the OTIP Group of Companies, where your skills in insurance can shine. You will interact directly with clients, resolving concerns and enhancing their experience.

At OTIP Group, we prioritize the well-being of our employees and value their contributions. In this position, you will respond to member inquiries, handle complaints, and ensure resolutions are timely and effective. Your expertise will be crucial in maintaining our reputation and delivering exceptional client service while meeting critical performance objectives.

Key Responsibilities: • Handle inquiries both by phone and in writing • Address and resolve product-related issues • File and maintain comprehensive service records • Assist teammates with coaching on market rules • Promote additional services to potential clients

Requirements: • Level one AIC license required • Minimum of three years' insurance experience • Robust organizational and project management skills • Proficiency with Microsoft Office • CAIB 1 designation will be advantageous

Contribute your knowledge and drive customer satisfaction at OTIP Group in this vital service role. #J-18808-Ljbffr

📌 Hybrid Customer Service Role with OTIP (Stettler)
🏢 Orbit Insurance Services
📍 Stettler