Dynamics 365 Finance & Operations Technical ConsultantSupport & Troubleshooting
- Provide day-to-day support to users by resolving technical issues related to Dynamics 365 F&O.
- Troubleshoot and escalate issues as necessary to ensure prompt and effective resolution.
- Handle incident and service requests in line with service level agreements (SLAs).System Configuration & Maintenance
- Assist in configuring and maintaining modules within Dynamics 365 Finance & Operations and Project Operations (including Finance, Supply Chain, and Human Resources).
- Perform regular system checks, updates, and optimizations to ensure peak system performance.System Enhancements & Process Improvement
- Assist in designing, testing, and implementing current features, functionalities, or integrations within Dynamics 365 F&O.
- Collaborate with developers and technical teams to support system customizations and integrations.Version Upgrades & Patches
- Support system upgrades, patches, and new releases of Dynamics 365 F&O.
- Ensure minimal business disruption and smooth transitions during upgrade processes.Compliance & Security
- Ensure implementation of security protocols and adherence to compliance standards and financial regulations within the system.CompetenciesMicrosoft Dynamics 365 Unified Operations – TechnicalMicrosoft Dynamics 365 Supply Chain ManagementMicrosoft Dynamics 365 FinanceMicrosoft Dynamics AX 2012 – TechnicalMicrosoft Dynamics AX 2012 – AdministrationExperience6–8 years#J-18808-Ljbffr