VXI Global Solutions invites applications for a Team Lead at the VXI Academy to manage a team of recent hire Customer Service Associates in on-the-job training. This role directly influences efficiency and profitability through effective leadership and coaching. You will drive KPI achievement, help plan and appraise performance, and ensure compliance with client service agreements while supporting hiring decisions in a 24x7 global operation.
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📌 Team Lead, Academy – Fast-Paced Customer Service (Winnipeg)
🏢 VXI Global Solutions
📍 Winnipeg
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