Rokt is hiring a Customer Success Manager to own a portfolio of high-potential ecommerce merchants, focused on revenue growth and retention. You will manage end-to-end relationships, drive expansion, and proactively mitigate churn while collaborating with cross-functional teams.
You will work on the SMB book, with a target to expand revenue and protect existing accounts in a rapid-growth setting. Prior Shopify familiarity is a plus, equity and top-tier advantages are part of the package.
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