Main Job Responsibilities:
Documentation: Prepare necessary documentation, including Bills of Lading, customs paperwork, and pro forma invoices.
Coordination: Coordinate daily product movements with sales teams and customers.
System Management: Confirm product availability and create orders in the JDE system.
Warehouse Coordination: Collaborate with the warehouse team for orders requiring fittings.
Customer Interaction: Pre-call customers as needed before shipment.
Data Management: Perform data entry tasks in JDE and DSI systems.
Communication: Liaise with customer service via email and phone to address inquiries and concerns.
Issue Resolution: Investigate and resolve purchase order discrepancies and complete necessary corrections.
Logistics Tracking: Monitor and track proof of delivery.
Inventory Management: Participate in monthly and year-end inventory processes.




Safety Compliance: Ensure all third-party personnel have completed the onsite safety video and required safety sign-offs.
Additional Duties: Perform any other tasks as assigned by the supervisor

Required Skills & Abilities:
Bilingual Proficiency: Fluent in both English and French.
Technical Skills: Familiarity with JD Edwards (JDE) is advantageous. Proficient in Microsoft Office Suite, including Word, Excel, and Outlook.
Communication: Exceptional written and verbal communication skills.
Mathematical Competence: Robust mathematical skills.
Physical Requirements: Valid forklift license and the ability to lift up to 50 pounds.

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