Lead a high-performing team as a Sales Manager at Michaels in Kamloops, BC. Drive sales results and enhance the customer experience through effective leadership and operational execution.
This role is crucial for overseeing front-end service operations while ensuring adherence to company standards and procedures. Achieve key sales and service KPIs through coaching and model best practices in customer engagement. You will play a central role in maintaining productivity and operational continuity across the store.
Key Responsibilities:
• Assist Store Manager in managing Standard Operating Procedures
• Coach team on the best customer experience and selling behaviors
• Handle Manager-on-Duty responsibilities for floor leadership




• Oversee POS systems for efficient transactions and customer support
• Promote customer enrollment in Loyalty Rewards Program
Requirements:
• 3+ years of retail leadership experience required
• Ability to perform tasks requiring lifting and mobility
• Robust teamwork and coaching skills
• Familiarity with omni-channel service execution
• Availability for flexible work hours
Your leadership and sales skills will play a vital role in driving Michaels' sales and customer satisfaction.
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📌 Sales Manager at Michaels in Kamloops
🏢 Michaels
📍 Kamloops