Join H2O.ai as a Customer Support Engineer focused on MLOps, troubleshooting, and enhancing AI applications. Work from Montreal or remotely with a team on cutting-edge technology.
You will play a key role in supporting customers within the PST time zone as part of the MLOps team. This position requires a strong software engineering background with significant use of Kubernetes. Engage with users to identify issues, contribute to software design, and ensure high-performance cloud-native solutions for machine learning applications.
Key Responsibilities: • Help customers by addressing technical inquiries • Reproduce bugs and identify root causes efficiently • Design scalable features matching customer needs • Write and test infrastructure code with Terraform • Participate in promoting best software development practices
Requirements: • Bachelor’s degree in Computer Science or related discipline • At least 1 year of relevant hands-on experience • Experience with microservices architecture • Robust Linux command line skills • Familiarity with Terraform and Helm
Leverage your skills to deliver outstanding support and contribute to advancements in AI with H2O.ai. #J-18808-Ljbffr
📌 MLOps Customer Support Engineer Role (Winnipeg)
🏢 h2o.ai
📍 Winnipeg
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