- Drive incremental sales growth and profitability through account relationships, focusing on new business development
- Monitor key performance indicators for assigned professional customers and meet or exceed financial performance plans
- Work with the Senior Manager, Outside Sales
- Review Pro customer satisfaction results and use insights to improve local decisions, strategies, and competitive position
- Participate in district/regional meetings as needed
- Communicate weekly activities with the Senior Manager, Outside Sales
- Cultivate business relationships with assigned customer portfolios and prospect for incremental sales growth
- Partner with the Pro Account Expeditor to provide an end-to-end quoting, ordering, and transaction experience
- Represent The Home Depot Pro brand at local community events and drive new business
- Sell enterprise products and services, including Commercial Credit, Volume Pricing, delivery, will-call pickup, and website ordering
- Complete a minimum number of weekly sales call appointments with assigned customers
- Develop strategies to expand the customer base within the defined sales territory
- Produce recent account revenue in line with organizational targets/quotas
- Use Tableau to plan sales call activity, manage customer communications, and maintain a healthy sales pipeline
- Conduct initial customer meetings and sell The Home Depot value proposition
- Win opportunities to quote materials
- Prospect for new business using internal Sales Development leads and field-generated leads
Requirements
- High school diploma and/or GED
- 5 years of professional work experience
- 2 years of account management/outside sales management experience
- 2+ years of home improvement or home building industry experience
- Working knowledge of Microsoft Office Suite
- Computer literacy with Microsoft Office programs
- Excellent written and verbal communication skills
- Ability to create and cultivate an active network of relationships inside and outside the organization
- Ability to leverage relationships to accomplish sales and profitability goals
- Deep understanding of Pro customer needs, including product, credit, and performance requirements
- Ability to tailor communications and customer-facing activities to customer preferences
- Strong leadership and negotiation skills; ability to persuade or influence others
- Ability to communicate globally
- Ability to travel 20% to 50% of the time
- Ability to lift or handle moderate-weight material or equipment (8-20 pounds)
- Successful professional growth in a high-paced retail environment
Core Competencies
Demonstrates expertise in account management and outside sales within the home improvement industry, focusing on driving sales growth and profitability through strong customer relationships and effective communication. Proficient in utilizing tools like Tableau for sales planning and maintaining a robust sales pipeline.
Highest-signal resume keywords
- Account Management Experience
- Outside Sales Management
- Home Improvement Industry Knowledge
- Sales Growth Strategy Development
- Tableau Proficiency