Shape the future of pet care as an Assistant Manager for Customer Engagement at PetSmart. Inspire a flavorful experience through outstanding service and leadership.

In this role, you'll be pivotal in providing exceptional customer service and leading a team at PetSmart. You will engage in recruitment, associate development, and operational oversight to enhance the pet parent experience throughout the store. The position involves a robust focus on maintaining high standards of safety and service while achieving financial goals.

Key Responsibilities:



• Drive associate training and performance evaluations • Respond to escalated customer inquiries and issues • Ensure compliance with health and service standards • Manage execution of store events and marketing initiatives • Collaborate with leadership to meet P&L; expectations

Requirements: • Minimum 3-5 years in retail leadership roles • Flexible schedule for evenings, weekends, and holidays • Advanced verbal and written communication skills • Strong organizational and multitasking abilities • Experience with team management and development

Join PetSmart to make a meaningful impact in the lives of pets and their parents through exceptional leadership. #J-18808-Ljbffr

📌 Assistant Manager for Customer Engagement at PetSmart (Winnipeg)
🏢 PetSmart
📍 Winnipeg