Hotel Arts is dedicated to providing unparalleled dining experiences in Calgary. Our dining outlets are designed to offer artful service, a value-added wine program, and creative culinary offerings. Join us in establishing our restaurants as the premier hotel-based dining destinations in the city.
We are seeking a dynamic and passionate Restaurant Floor Manager to lead our dining outlets. This role is key to delivering exceptional guest experiences through effective leadership, cutting-edge service, and efficient operations.
Key Responsibilities
Ensure budget adherence, resolve audit challenges, manage labor costs, and oversee inventory levels
Implement and maintain restaurant software systems, including Symphony and Open Table
Hire, train, and evaluate restaurant staff. Develop training programs and coordinate onboarding
Oversee staff performance, ensure adherence to policies and standards, and manage daily operations
Manage staffing levels, respond to inquiries, and handle scheduling and closing responsibilities
Liaise with other departments, develop strategies to increase patronage, and ensure venue functionality and cleanliness
Performance Expectations
Proficiency in Open Table and Micros and strong knowledge of food and beverage service
Maintain high service standards and a consistent, personality-driven service style
Build positive relationships with guests, staff, and senior management
Foster a collaborative setting and team approach
Address issues effectively and make timely decisions
Communicate clearly and respond to questions with understanding
Inspire and motivate staff, promote a positive work environment, and drive the restaurant’s vision
Qualifications
Proven experience in a managerial role within a dining or hospitality setting
Strong leadership skills with a passion for exceptional service
Proficiency in restaurant management software and systems, computer skills
Excellent communication and problem-solving abilities
Valid ProServe Certificate required
To learn more about Hotel Arts, visit our website at
Hotel Arts Group is an Equal Prospect Employer. Join us and be part of our commitment to excellence in hospitality!
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