Step into a User Support Technician role at TDX Infrastructure Services in Bolton, Ontario. This full time position focuses on troubleshooting and training users experiencing technical difficulties.With 3 months to 1 year of experience or relevant certification, you will play a vital role in user support and incident management. Responsibilities include consulting manuals for solutions and maintaining problem logs for team reference. Your ability to set up equipment and provide hands-on training will enhance user operations significantly.Key Responsibilities: - Resolve user issues related to computer systems - Research solutions via technical documentation - Train users and provide appropriate guidance - Keep a detailed log of issues and procedures - Setup equipment and ensure proper software installationRequirements: - 3 months to 1 year relevant experience - Diploma or certificate in related fields - Strong problem-solving and communication skills - Ability to execute full-time shifts, 32-44 hours/weekContribute to user support excellence at TDX Infrastructure Services as a proactive User Support Technician.#J-18808-Ljbffr

📌 Full-Time User Support Technician Role (Bolton)
🏢 12427559 Canada Inc operating as TDX Infrastructure Services
📍 Bolton