What you'll do
Oversee game day operations across multiple youth sports programs throughout the year, including NFL FLAG, NHL STREET, MLS GO, and NBA/WNBA Jr. Leagues
Support sport-specific game day operations including set-up and break down of league booths and fields/courts, and handle game situations involving coaches, players, parents/guardians, and officials
Establish relationships with coaches and officials, and fill in as a coach or official as needed
Prepare official’s scorecards, sell mouth guards, and meet and greet customers at the field
Communicate with supervisor throughout week, attend weekly Game Day Rep meetings at night and submit Weekend League Review (scores, events of the day, etc.)
Communicate with supervisor throughout day via phone with internet access
Respectfully resolve conflicts and address concerns and questions from customers appropriately
Regularly attend coaches’ meetings, staff trainings, weekly meetings with supervisor

Qualifications
High school diploma or equivalent (preferred)
Must be 18 years of age or older




Customer service-oriented
Problem-solving skills and conflict resolution experience
Enthusiastic approach and a passion for youth sports

More about the role
Work Schedule: Varies by sport/program and season; typically weekends and/or select weekdays during the duration of each season; schedule will be confirmed during the interview process
Compensation: Starting hourly rate: $18/hour. Eligible for an annual increase amount of $1/hour up to $25/hour
Prospect to return for following league season and earn seasonal pay increases with valuable performance
Training provided by RCX Sports, no prior sports industry experience required

Please note this is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

📌 Game Day Representative Richmond Hill (Canada)
🏢 RCX Sports
📍 Canada