Support The Royal Conservatory’s mission as a Part-Time Customer Service Representative. Offer multi-lingual support, making a lasting impact on customer experiences. In this pivotal position, you will work primarily with the Certificate Program while collaborating with other departments. Utilize your robust interpersonal skills to manage customer inquiries with tact and professionalism. The role demands adaptable scheduling within established service hours, providing extensive client support throughout the week. Key Responsibilities:
Manage phone and live chat inquiries effectively
Log communications with each customer interaction
Ensure tickets are processed and updates communicated
Perform necessary administrative tasks efficiently
Comply with health and safety regulations Requirements:
Robust verbal and written communication in English
Ability to converse in Mandarin and/or French is advantageous
Detail-oriented with the capacity to handle multiple tasks
Experience with Microsoft Office Suite
Knowledge of the RCM Certificate Program preferred Bring your communication skills and dedication to customer service to The Royal Conservatory’s team! #J-18808-Ljbffr

📌 Engaging Customer Service Role At Rcm Toronto
🏢 Royal Conservatory of Music
📍 Toronto