Shape your career with Stanley Black & Decker as a Service Technician in Ottawa, Ontario, focusing on delivering exceptional service to customers and maintaining tools from leading brands. You will play a fundamental role in the service branch, reporting to the Branch Manager and handling repairs for household names like BLACK+DECKER and CRAFTSMAN. Your expertise in parts management and customer communication will enhance the customer experience and ensure operational excellence. Key Responsibilities:
Identify necessary parts for repairs and manage orders
Process service work orders and track completion
Deliver technical assistance to customers and distributors
Ensure inventory control for productive service levels
Manage branch opening, closing, and transaction tasks Requirements:
Preferred community college or trade school graduate
Experience in a repair service workplace is essential
Solid interpersonal and sales communication skills
Proficiency with computer systems and Microsoft Office
Capable of handling tasks under pressure Join an innovative team at Stanley Black & Decker and make a difference in Ottawa. #J-18808-Ljbffr

📌 Ottawa Service Technician Role (Canada)
🏢 Stanley Black & Decker Canada
📍 Canada