Join US Foods as a Customer Service Representative, where you will facilitate communication between sales and clients. This hybrid position combines mostly remote work with occasional onsite presence.
You will be responsible for processing customer orders and assisting with inquiries to ensure satisfaction and service agreements are met. Engage with customers to resolve billing issues, manage complaints, and provide vital product information. Your role is key in supporting the sales team while nurturing client relationships, contributing to a positive customer experience in a energetic environment.
Key Responsibilities:
• Take and respond to customer calls promptly • Keep detailed records of interactions and issues • Process delivery requests and coordinate logistics • Provide product information and updates • Handle and communicate product recalls efficiently
Requirements: • High School diploma or equivalent required • At least three years of customer service experience • Proficient in Microsoft Word and Outlook • CRM experience desirable • Food service background is advantageous
This is an excellent opportunity to grow your career in customer service at US Foods while enjoying a hybrid work model. #J-18808-Ljbffr
📌 Customer Service Rep for National Sales at US Foods (Prince Edward County)
🏢 US Foods
📍 Prince Edward County
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