We are a 100% union-label supplemental benefits organization, proudly serving working families for more than 60 years. Through partnerships with over 40,000 unions and associations across North America and internationally, we provide supplemental and permanent benefit programs designed to offer long-term protection and peace of mind.
Our focus is to educate, support, and protect members by helping them understand the benefit options available to them and ensuring they receive professional guidance throughout the process.
What You’ll Do In this role, you’ll connect with union members who have requested information about their advantages. You’ll walk them through available options, answer questions, and help complete the necessary steps to ensure each member receives proper support.
Key Responsibilities
Handle inbound and outbound communication with members
Schedule and conduct virtual or phone appointments
Present benefit options in a clear and professional manner
Assist with completing digital forms, applications, and required documentation
Maintain accurate records and follow quality-control guidelines
Use basic computer systems, video platforms, and digital tools
Participate in ongoing training, coaching, and leadership development
What We’re Looking For
Robust verbal communication skills
Positive, professional, and energetic attitude
Customer service or sales experience is helpful, but not required
Ability to build trust and communicate clearly with members
Comfortable working independently in a remote workplace
Organized, reliable, and coachable
Team-focused mindset with a willingness to learn
Legally eligible to work in the United States or Canada
What We Offer
Full perks package
100% remote work environment
Flexible work schedule
Weekly pay
Performance-based monthly bonuses
Paid training and ongoing mentorship
Growth prospects into leadership roles
Opportunity to qualify for company-sponsored trips to destinations such as the Bahamas, Cancun, Las Vegas, and other convention locations
📌 Entry Level Customer Service Work From Home Halifax Regional Municipality (Canada)
🏢 Spade Recruiting
📍 Canada
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.