Insight Global is seeking multiple Deskside Support Technicians to support a high-priority healthcare initiative within a large client workplace. These resources will play a key role in meeting increased demand for asset deployment and desktop support across healthcare facilities in the region. While the primary focus will be supporting sites in the Halifax area, there may be occasional travel to other nearby locations.
Key Responsibilities
Device imaging and deployment
Software installation and support
Information gathering (with clients)
Troubleshooting
Physical exchange of devices located under and on client desks
Tracking and reporting of daily work
Workstation on wheels (WOW cart) assembly and other technology assembly
Other duties within skillset as assigned by lead and/or manager
Required Skills and Experience
IT diploma or equivalent (e.g., NSCC, Eastern College, University diploma)
2+ years of recent and relevant experience
Demonstrated experience in customer service
Demonstrated experience in onsite, direct support of clients, and devices
Must be able to travel to client sites
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