About the Role

We work with unions, credit unions, and associations across Canada to help their members secure long-term protection for themselves and their families. Our focus is easy: make sure working families have access to reliable coverage they can count on.

As demand continues to grow, we're adding to our team and looking for individuals who enjoy working with people and want to build something long-term.

What You'll Be Doing

You'll connect directly with families who are already eligible for perks and guide them through their options in a explicit, supportive way. This is a client-focused, remote role where communication and consistency are key.
Walk clients through their perk options via Zoom
Complete and manage all required documentation accurately
Follow up with clients to maintain strong, ongoing relationships
Work with your team to improve processes and overall client experience





What You Bring
Authorized to work in Canada
High school diploma or equivalent (post-secondary is a plus)
Background in customer service, admin, or client-facing roles is helpful but not required

Key Strengths
Transparent and confident communication
Strong attention to detail and organization
Ability to adapt and stay productive in a remote setting
Problem-solving mindset
Team-first attitude

What You'll Get
Full benefits package (dental, prescriptions, travel, and more)
100% remote work with flexible scheduling
Ongoing training and explicit advancement paths
Performance-based bonuses and incentive trips
Supportive team environment that recognizes your work

📌 Customer Service Representative Wfh Niagara Falls
🏢 Americanome Life
📍 Niagara Falls