Job Responsibilities
Confirm / document current state workflows, identify bottlenecks and prospects for streamlining, using digital tools and/or automation.
Define appropriate and achievable recommendations for SDPR to gain efficiencies in workload management, including Key Performance Indicators (KPIs), quantifying expected outcomes (e.g. time savings) and how outcomes will be measured.
General public sector business consultation services including workload modeling of Service Delivery Division service lines.

Skills and Experience:
Experience leading multi-discipline teams in a business initiative to design and align recent business systems with business processes, and have created and followed a change management plan to move from an ‘as is’ state to the ‘to be’ state.
Expertise in Project Management,



Business Process Analysis and Change Management to ensure the delivered product meets quality expectations
Experience managing effective communication with project stakeholders at all levels from diverse work units
Experience working with a diverse range of technical and business stakeholders to understand business needs, document current state workflows, identify bottlenecks and define appropriate and achievable recommendations for efficiency gains in workload management
Experience developing and measuring Key Performance Indicators (KPIs) and quantifying expected outcomes.

📌 Business Consultant Level 2 Victoria
🏢 Live Assets
📍 Victoria