Education
Secondary (high) school graduation certificate
Experience
Experience an asset
On site
Work must be completed at the physical location. There is no option to work remotely.
Work setting
Hotel, motel, resort
Responsibilities
Tasks
Investigate complaints and claims
Register arriving guests and assign rooms
Resolve complaints and claims
Take, cancel and change room reservations
Provide information on hotel facilities and services
Provide general information about points of interest in the area
Process guests' departures, calculate charges and receive payments
Balance cash and complete balance sheets, cash reports and related forms
Maintain an inventory of vacancies, reservations and room assignments
Clerical duties (i.e. faxing, filing, photocopying)
Answer telephone and relay telephone calls and messages
Provide customer service
Experience and specialization
Computer and technology knowledge
Computerized bookkeeping system
Additional information
Personal suitability
Client focus
Effective interpersonal skills
Excellent oral communication
Reliability
Team player
📌 Front Desk Clerk, Hotel Three Hills
🏢 Super 8 Three Hills by Wyndham
📍 Three Hills
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