Shape exceptional customer journeys with Flightcraft Aviation Services as a Customer Service Agent in Winnipeg. This role requires adaptability and communication skills to manage diverse passenger needs.
As a Customer Service Agent, you’ll collaborate with a energetic team to ensure compliance with company procedures and provide an outstanding service experience. Your duties range from managing reservations to tackling flight-related issues, all while fostering a cooperative team environment in aviation.
Key Responsibilities:
• Provide quality customer service to diverse clientele
• Handle reservations and answer inquiries via phone and email
• Announce flight arrivals and assist passengers during boarding
• Manage baggage issues and operational situations as they arise
• Prepare reports and handle financial transactions based on shift activities
Requirements:
• Ability to apply for and secure RAIC clearance
• Proficient in English communication, both oral and written
• Strong team player with the ability to work independently
• Willingness to adapt to the fast-paced aviation field
• Capability to work outdoors in all weather
Leverage your customer service skills and join Flightcraft in providing world-class support in aviation.
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📌 Customer Service Agent Position in Winnipeg (Manitoba)
🏢 Flightcraft Aviation Services
📍 Manitoba
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