Be at the forefront of process improvement as Sandvik Mining's Parts & Services Excellence Manager in Lively, ON. Drive operational consistency and enhance performance metrics within the Parts & Services domain.

In your role, you will own the documentation and governance of business processes while leading a dedicated team focused on quality and efficiency. You will manage the Maximo service platform, ensuring effective practices and adherence to standard operating procedures. Your contributions will be pivotal in the continuous improvement of service operations across Sales Area Canada.

Key Responsibilities:
• Document and enhance the Parts & Services process landscape
• Maintain and govern Quality Management System standards
• Act as a business super user for operational systems




• Define KPIs to measure process effectiveness
• Lead change management initiatives for operational readiness

Requirements:
• 5-10 years of experience in service or operational roles
• Expertise in driving process improvements and standardization
• Familiarity with ERP, CRM, or similar systems
• Ability to analyze data for decision-making
• Solid team leadership and mentoring skills

Utilize your expertise in operational excellence to transform processes and drive improvements at Sandvik Mining.
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📌 Parts & Services Excellence Manager at Sandvik (Ontario)
🏢 Sandvik
📍 Ontario