Holman is a family-owned, global automotive services organization anchored by our deeply rooted core values and principles that have enabled us to continue Driving What's Right throughout the last century. Our teams deliver the Holman Experience by treating our customers and each other as we would like to be treated, and creating positive, rewarding relationships all around.
The automotive markets Holman serves include fleet management and leasing; vehicle fabrication and upfitting; component manufacturing and productivity solutions; powertrain distribution and logistics services; commercial and personal insurance and risk management; and retail automotive sales as one of the largest privately owned dealership groups in the United States.
Holman is looking for a Supervisor to join their Accounting Department in Vancouver, WA !
Job Responsibilities Lead, coach, and develop a team responsible for high-volume operational workflows, ensuring accuracy, timeliness, and overall operational excellence.
Own day-to-day execution against established service levels (SLAs), throughput targets, backlog goals, and quality expectations; monitor performance and take corrective action when metrics fall outside expectations.
Monitor operational metrics including workload volume, SLA performance, throughput, quality indicators, backlog aging, and productivity trends. Use data to drive staffing, coaching, prioritization, and escalation decisions.
Oversee and review team output to ensure work is completed accurately and in compliance with company policies, internal controls, and applicable standards.
Conduct regular reviews and quality checks of team deliverables to ensure completeness, consistency, and adherence to expectations.
Own and maintain process governance,



including the development and ongoing enhancement of standard operating procedures (SOPs), documentation, and training materials.
Monitor team workflows and service channels to ensure timely, professional communication and effective escalation management.
Serve as a subject matter expert and primary escalation point for complex issues, policy interpretation, and exceptions requiring sound judgment.
Support and drive continuous improvement initiatives to enhance efficiency, quality, and consistency across processes and workflows.
Collaborate with leadership and cross-functional partners to assess workload, optimize resources, and implement process improvements.
Perform core supervisory responsibilities, including performance management, coaching and development, employee relations actions, and recognition efforts.
Participate in talent acquisition activities, including interviewing and providing hiring recommendations.
Manage team operations, including scheduling, timecard review, attendance, and time-off approvals in alignment with company policies.
Foster a culture of accountability, professionalism, collaboration, and strong customer service.
Lead by example, demonstrating leadership presence, ownership, and a commitment to team and organizational success.
Perform additional duties and special projects as assigned.
Qualifications 3-5 years' experience in the related area as an individual contributor; prior supervisory experience preferred
Bachelor's degree preferred but not required.




Proficient in various desktop tools including MS Office Programs (i.e. Outlook, Excel, Word, PowerPoint, Project, Visio, SharePoint etc.)
Excellent organizational skills and attention to detail
Excellent time management skills, with a proven ability to meet deadlines
Additional Information At Holman, we exist to provide rewarding careers and better lives for employees and their families. We hire, train, empower, and reward exceptional people. Our journey is guided by our desire to get it right every time and the acknowledgement that we have an opportunity to be better. To be better, we have to do better, and to do better we must know better. That's why we are listening, open to learning new things - about ourselves and each other. We will never stop striving for improved diversity, equity, and inclusion because we are successful together when we feel trusted and supported. It's The Holman Way.
At Holman, your total compensation goes beyond your paycheck. To position you for success and provide a rewarding career and better life for you and your family, Holman is proud to offer you the benefits you deserve; including protection against illness, disability, loss of work, or preparation for retirement. Below is a brief overview of the programs available to full time employees (programs may vary by country or worker type):
Health Insurance
Vision Insurance
Dental Insurance
Life and Disability Insurance
Flexible Spending and Health Savings Accounts
Employee Assistance Program
401(k) plan with Company Match
Paid Time Off (PTO)
Paid Holidays, Bereavement, and Jury Duty
Paid Pregnancy/Parental leave
Paid Military Leave
Tuition Reimbursement
Benefits: Regular Full-Time We offe

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📌 Supervisor - Centralized Accounting - Holman Vancouver (British Columbia)
🏢 Holmanautogroup
📍 British Columbia