Join Lilly as an Associate Manager for Patient Support Programs in Toronto. Utilize your expertise to develop strategies that enhance patient satisfaction and healthcare outcomes.

Reporting to the PSP Lead, this role involves strategizing and implementing Patient Support Programs while supporting various brands across Lilly Canada. You will work in collaboration with internal stakeholders and vendors to assess patient needs and market requirements, fostering trust and engagement within our healthcare systems. This position emphasizes quality management and continuous improvement in service delivery.

Key Responsibilities:
• Collaborate to identify patient needs and program goals
• Co-develop overarching PSP strategy aligning with global standards




• Conduct oversight on existing PSP performance and quality
• Liaise with vendors to enhance customer interactions
• Lead budgeting and financial tracking for PSP initiatives

Requirements:
• Minimum 3 years in Patient Support Program management
• Robust project management skills and analytical mindset
• Experience in market access or brand management
• Customer engagement experience required
• Bilingual in English and French is a plus

Drive strategic development within Lilly's Patient Support Programs to significantly improve patient care.
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📌 Associate Manager - Patient Support Programs (Ontario)
🏢 Eli Lilly
📍 Ontario