Become a vital Member Services Representative at FirstOntario, providing top-notch member assistance and financial solutions. Your role will strengthen member relationships and enhance their banking experience.

As a Member Services Representative, you'll be at the forefront of meeting members' financial needs through excellent service and relevant product offerings. You will actively engage with members, providing advice that helps them navigate their financial journeys. Reporting to the Branch Manager, you will play a key role in branch performance and member satisfaction initiatives.

Key Responsibilities:
• Engage members in identifying financial needs and goals
• Provide quick and accurate transactional service




• Uphold Member Experience standards with all members
• Assist in branch audits and maintain cash management protocols
• Promote digital banking options effectively

Requirements:
• High school diploma or equivalent required
• 3 years of relevant banking or credit union experience
• Solid technical skills in Microsoft Office
• Effective communication and interpersonal abilities
• Team-oriented with a proactive mindset

Empower FirstOntario members to achieve financial success through attentive service and expert guidance.
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📌 FirstOntario Member Services Representative (Ontario)
🏢 Firstontario Credit Union
📍 Ontario