Start a rewarding journey with Canada Life as a Customer Service Representative, where you manage both inbound and outbound calls in a healthcare setting. This role emphasizes accuracy, professionalism, and comfort discussing medical terms.

In this permanent full-time position within the Creditor Underwriting Call Centre, you will help applicants by documenting their medical information and assisting with insurance applications. A structured environment is essential, making this opportunity perfect for detail-oriented individuals who thrive under defined processes.

Key Responsibilities:



• Manage a high volume of structured calls daily • Collect medical data using standardized questionnaires • Document disclosures accurately in approved systems • Process applications according to underwriting requirements • Maintain confidentiality of sensitive applicant information

Requirements: • Experience in structured phone-based roles • Knowledge of medical terminology • Robust listening and empathy skills • Detail-oriented with high data entry accuracy • Ability to handle confidential information securely

Bring professionalism, sensitivity, and clear communication skills to Canada Life’s dedicated team. #J-18808-Ljbffr

📌 Customer Service Role in Healthcare Call Centre (Winnipeg)
🏢 TechAlliance of Southwestern Ontario, London Economic Development
📍 Winnipeg