Join United Way BC as a Donations Processing Representative, where your skills in customer service and data accuracy directly impact community support. This role balances part-time hours with full-time duties during peak campaign periods.
Working with the Donor Services team, you’ll handle donations, manage donor records, and uphold a strong standard of service while contributing to the mission of lasting community impact. This position offers hands-on experience in an ever-evolving operational environment with a focus on up-to-date, system-based donation processes.
Key Responsibilities:
• Process donations and maintain accurate donor records
• Provide high-level customer service support
• Monitor and correct processing errors promptly
• Create and process electronic donations efficiently
• Respond to inquiries using established protocols
Requirements:
• High school diploma and relevant coursework
• Minimum two years of experience in customer service or donations processing
• Familiarity with Salesforce as a CRM tool
• Attention to detail and process adherence
• Proficient in Microsoft Office software
Leverage your operational expertise to strengthen community connections with United Way BC.
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📌 Join the Donor Services Team - United Way BC (British Columbia)
🏢 United Way British Columbia
📍 British Columbia
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