Step into a pivotal Technical Lead role at F12, guiding a talented team in delivering exceptional IT services. Leverage your technical and leadership skills in this agile environment.

F12 is looking for a Technical Team Lead to enhance service delivery through mentorship and technical support. This position requires a solid background in IT infrastructure and leadership capabilities, focusing on resolving complex technical issues efficiently while maintaining service excellence. You will act as a key client contact, ensuring seamless system interactions.

Key Responsibilities:
• Monitor ticket prioritization and resolution
• Lead and mentor technical team members
• Manage client requests and project scopes




• Provide expertise in escalating technical incidents
• Ensure high-quality client interactions and service delivery

Requirements:
• 3 years in IT infrastructure or support roles
• 1 year in a leadership or management capacity
• Familiarity with cloud service management
• Expertise in technical escalations and troubleshooting
• Strong communication and mentoring abilities

Join F12 as a Technical Team Lead, where innovation and excellence in IT service are our cornerstones.
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📌 Technical Lead Role at (British Columbia)
🏢 F12.net
📍 British Columbia