Drive operational excellence with Information Services Corporation as a Temporary Operations Manager in Regina, Saskatchewan. Lead the Common Registry Services team while enhancing service delivery and team performance.
As the Operations Manager for Common Registry Services (CRS), you will guide a high-performing team through change and contribute to operational growth. This role requires a blend of leadership, strategic planning, and stakeholder engagement to ensure optimal service levels. You'll facilitate the implementation of new services and improve operational processes while maintaining compliance across the organization.
Key Responsibilities:
• Oversee daily operations ensuring service quality and customer satisfaction
• Implement new services, including Identity and Access Management (IAM)
• Identify process improvements for efficiency and scalability
• Support hiring and development of team members
• Communicate changes effectively to stakeholders
Requirements:
• Four years of leadership experience in service-oriented environments
• Background in Accounting, Audit, or Finance
• Knowledge of regulatory and compliance processes
• Lean Six Sigma or Change Management certification preferred
• Robust relationship-building skills with stakeholders
Enhance service delivery, operational processes, and team collaboration as ISC's Temporary Operations Manager.
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