Customer Care Facilitator (Winnipeg)

Customer Care Facilitator (Winnipeg)

10 Sep
|
Saskatchewan Workers' Compensation Board
|
Winnipeg

10 Sep

Saskatchewan Workers' Compensation Board

Winnipeg

Join the Workers Compensation Board as a Regina-Based Customer Care Facilitator focusing on worker advocacy and recovery strategies. This full-time role is essential for managing benefits and return-to-work planning.In this pivotal position, you will assess individual needs and lead efforts to provide workers with appropriate resources for recovery. A university degree is needed along with case management experience, as you’ll work closely with multiple stakeholders—including healthcare providers and unions—to implement effective return-to-work plans.Key Responsibilities:- Evaluate and assess needs of injured workers- Administer and authorize worker advantages- Prepare reasoned decisions in clear language- Foster partnerships with employers and healthcare providers- Manage individual cases effectivelyRequirements:- Bachelor's degree in relevant field- 1-2 years case management experience- Class 5 Saskatchewan drivers license required- Field position capabilities- Strong decision-making and interpersonal skillsUtilize your skills in case management to facilitate impactful recovery outcomes for Saskatchewan workers with the WCB.#J-18808-Ljbffr

📌 Customer Care Facilitator (Winnipeg)
🏢 Saskatchewan Workers' Compensation Board
📍 Winnipeg

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