Purpose: Tomanage the Unit’s servicesand projectstoeffectively meet theorganization'sneeds.To support the Unit’s staff and ensure thatthe Unit’soperations areproperlymanagedand administered.Ensures thatthe Unithasthe necessary policies,procedures,and systems in place to ensure efficiency.
Roles & Responsibilities: To supportand lead the ODU team, with the ODUDirector, in executing ODU projects and maintaining ODU operations Tracks and ensures implementation of initiativesidentifiedin the strategic plan for the ODU;
SupportstheDirector ofOrganizationalDevelopmentindeliveringorganization-wideinitiatives;
Assignstasks and projects to the ODU team;
Supervises direct reports within the ODU team;
Meets regularly withtheODU team toidentifyareas of improvement and ensure required supports are provided;
Communicates with theODUDirector and ODU team regularly about any potential risks, areas of improvement, oradditionalsupport neededin regard toODU initiatives and operations.
Fosters a positive atmosphere of growth,learning,and teambuilding;
Acts as a mentor, a decision maker, and a mediator asrequired;
Facilitates the resolution of issues;
Evaluates,reviews,and communicates results of allODUinitiativesto the ODU team and MCK;
Tracks the factors that influence the success of ODU’s work and adjusts approaches as needed;
Acts as the representative for the ODU in operational and administrative matters.
Todevelopandmanagethe efficient and effective operations of the ODU Develops and implementsODUoperationalpolicies,standards,andprocedures;
Develops and manages theODUbudget(s);
Coordinates with other MCK Units on behalf of ODU;
Provides client intake and triage for service requests;
Ensures proper documentmanagementand sharing withinthe ODU team;
Maintains records of all ODU initiatives;
Designs, implements, and continuously improves systems and practices that will foster streamlined communications and operations within ODU;




Ensures implementation,communication,and evaluation of any changesto ODU operations;
Determinesadministrative and operationalneedsfor ODU.
Tooversee, develop, and execute initiatives and projects within the MCK Ensuresthetimelydevelopment, maintenance, and updating of business cases, project charters, and work plans;
Prioritizesand managesthe tracking of all assigned projects and files using current technology platforms, coordinating schedules, contacts, activities, and documentation;
Developsand implementsprojects using the MCK Project Management Framework, ensuring alignment with the MCK Strategic Plan and regular updates tothe Unit Director and otherstakeholders;
Identifiesand documentsrisksimpactingproject timelines or deliverables,applyingproblem-solving techniques to resolveissues,and mitigate risks;
Participatesin strategic discussions, committees, meetings, and briefings, contributing guidance, input, and feedback;
Collaborateswith consultants, serving as the primary clientanddirecting their contributions to ensure project criteria are met;
Researches, prepares, and presentsbriefs on initiatives or files, while staying informed of new developments related to assigned projects;
Establisheslinkages between parties and ensuresthe flow of information through effective communication protocols;
Plansand organizesprojectlogistics, including meetings and financial documentation, such as reports, invoices, and contracts, ensuring compliance with MCK policies and record-keeping requirements;




Balancesproject management responsibilities with active contributions to project deliverables and tasks, ensuring high-quality outcomes that meet or exceed stakeholder expectations;
Handlesadministrativetasksnecessary to ensure smooth project execution;
Facilitatesmeetings/working sessions withstakeholders.
To manage to the ODU Office to ensure itremainsoperationaland functional Ensures the building and meeting room are open and ready for use between 9am-12pm, and 1pm-4pm;
Works with the MCK Main Office Receptionistand ODU Administrative Assistantto manage the room bookings, flagging potential meeting conflicts;
Assiststhe meeting room’s users with any questions they have about the ODU Office.
Education & Experience: Bachelor’s Degree in Business Administrationplusthree(3) years relevant experience
orequivalent;
OR
High School Diploma, pluseight(8) years relevant experience.
Knowledge, Skills & Abilities: Comprehensive knowledge of the Mohawk Council ofKahnawà:ke's Administration Manual/Personnel Policy, procedure, and office operations is an asset;
Comprehensive corporateknowledge;
Sound knowledge of MS Office systems (Word,Excel,PowerPoint, Outlook, MS Project)and willingness to learnnewprograms;
Mustpossessthe following skills: project management, facilitation, interpersonal,leadership, problem solving,time management, organizational/coordination, technical writing, solid oral and written communication, and negotiationskills;
Ability towork with andmobilize ateam;
Ability to take initiative and followthrough;
Ability to communicate in theKanien'kéhaand French languages is an asset;
The willingness to learn theKanien'kéha language isrequired.
Working Environment: Occasional overtime may berequired;
Moderatestress;
Maintains a flexible work schedule to meet the demands of Executive Management.
ALL REQUIRED DOCUMENTS MUST BE SUBMITTED BEFORE THE DEADLINE FOR YOUR APPLICATION TO BE CONSIDERED

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📌 General Manager of Operations (Manitoba)
🏢 Mohawk Council of Kahnawà:ke
📍 Manitoba