Step into the role of Bilingual Customer Service Professional at Manulife Bank. In this hybrid position, you will support clients in both French and English, providing exceptional service through various communication channels.

The chosen candidate will excel in a dynamic environment, offering solutions to policyholders' inquiries while fostering solid customer relationships. This role demands both empathy and advanced technical skills to manage customer interactions effectively.

Key Responsibilities:
• Deliver top-notch customer service to clients
• Analyze inquiries and provide proactive solutions
• Document details accurately using advanced systems
• Establish positive relationships through effective communication
• Collaborate with team members to resolve complex issues

Requirements:
• Bilingual in French and English required
• Experience in fast-paced customer service settings
• Preferred background in call centers within financial services
• Strong technical aptitude for various software systems
• Flexibility with working hours required

Bring your bilingual talents to the forefront of customer service at Manulife.
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📌 Customer Service Professional Bilingual Manulife (Quebec City)
🏢 Manulife Financial
📍 Quebec City