Join Pursuit as a Front Desk Supervisor, where your skills enhance guest experiences in a vibrant, destination-focused environment. Oversee check-ins, guest activities, and maintain smooth operations every day.

In this supervisory role, you will lead the Front Office team, ensuring all guests receive high-quality service and information. Your primary responsibilities include managing guest interactions, handling complaints effectively, and coordinating with other departments like Housekeeping and F&B.; You will also play a crucial role in ongoing training programs and emergency preparedness.

Key Responsibilities:
• Ensure seamless administrative operations at the front desk
• Monitor and update guest information in the database
• Welcome all guests with warmth and professionalism




• Supervise guest-related activities and sales transactions
• Handle guest complaints efficiently, turning issues into repeat visits

Requirements:
• 2-5 years in a major hotel and 1 year in a supervisory role
• Proficient in primary workplace languages
• Solid verbal and written communication skills
• Basic computer and accounting software knowledge
• Ability to work with minimal supervision

Bring your expertise in guest service and team leadership to Pursuit, enhancing experiences for all visitors.
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📌 Front Desk Supervisor at Pursuit (Alberta)
🏢 Pursuit
📍 Alberta