Elevate your career as a Case Management Consultant with Sun Life, focusing on coaching disability claims teams and optimizing client satisfaction. Enjoy the flexibility of a hybrid work workplace.As a Case Management Consultant, you will take charge of coaching your assigned disability claims team to enhance their skills and optimize claims processes. Your role will be integral in ensuring a client-focused approach while supporting team dynamics and operational effectiveness. By identifying and leveraging improvement opportunities, you'll make a significant impact.Key Responsibilities:- Lead coaching initiatives for disability claims teams- Encourage best practices in case management- Aid the team in client service and workload management- Drive business continuity through team excellence- Report on trends to foster national learning opportunitiesRequirements:- 3 years minimum experience in Disability Claims- In-depth knowledge of insurance policy concepts- Outstanding organizational and communication skills- Ability to provide constructive feedback- Strong coaching proficiencyMake a meaningful impact while growing your career at Sun Life.#J-18808-Ljbffr

📌 Case Management Consultant - C$60,000 - C$97,000 A Year (Winnipeg)
🏢 Sun Life
📍 Winnipeg