Join the University of Saskatchewan as an IT Support Specialist, where your technical skills meet exceptional customer service. In this full time position, you will support campus technology and audio-visual systems for faculty, staff, and students.
This role involves providing vital IT assistance using both remote access and face-to-face interactions. Your primary duties include troubleshooting issues, configuring multimedia devices, and logging all support requests in the official tracking system. Excellent communication and problem-solving abilities will be key to your success.
Key Responsibilities:
• Assist users with technology, audio-visual equipment, and software
• Set up and support videoconferencing and multimedia technologies
• Ensure all support queries are documented clearly
• Manage installations and configurations for endpoint devices
• Gather user information to diagnose and resolve issues
Requirements:
• Technical diploma in a related field is essential
• At least three years of experience in support roles
• Knowledge of multimedia equipment maintenance
• Ability to work under time-sensitive conditions
• Effective customer communication in English
Bring your technical aptitude and customer-focused service to enhance the IT landscape at the University of Saskatchewan.
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📌 IT Support Specialist at University of Saskatchewan (Saskatoon)
🏢 University of Saskatchewan
📍 Saskatoon
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