Drive customer success with Quandri as a Customer Success Manager in Vancouver. Own mid-market insurance accounts, boost adoption, and enhance customer satisfaction through AI-powered solutions.

In this pivotal hybrid role, you will lead customer success efforts at Quandri. Your focus will be on managing a portfolio of mid-market insurance brokers, ensuring they unlock the full potential of our cutting-edge platform. Build relationships, deliver engaging product training, and proactively address client needs to drive retention and revenue growth.

Key Responsibilities:
• Manage mid-market insurance brokerage accounts effectively
• Lead adoption and change management sessions with clients
• Identify upsell opportunities with proactive touchpoints




• Track customer activities and maintain CRM accuracy
• Coordinate renewals and resolve customer disputes

Requirements:
• 3+ years in Customer Success or Account Management
• Experience with AI tools to streamline customer workflows
• Proficiency in CRM platforms, preferably HubSpot
• Strong communication and presentation skills
• Organized and detail-oriented in task management

Leverage your customer success expertise to enhance client relationships and drive impactful solutions at Quandri.
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📌 Customer Success Manager at Quandri (British Columbia)
🏢 Quandri
📍 British Columbia