Join Indigo as Director, E-Commerce, focusing on enhancing customer experiences and driving sales. Cultivate omnichannel strategies for engaging online shopping initiatives.

In this pivotal role, the Director of E-Commerce Experience will inspire innovation and utilize comprehensive data strategies to optimize site performance and customer engagement. The role demands collaboration with diverse teams, from UX Design to Marketing, ensuring that every aspect of the e-commerce experience reflects Indigo's commitment to reading and gifting. You will be accountable for impactful metrics such as sales growth and customer satisfaction.

Key Responsibilities:
• Lead the execution of the e-commerce site experience
• Establish merchandising strategies that align with marketing




• Monitor and improve conversion rates and traffic metrics
• Develop and implement SEO strategies
• Oversee budgeting and forecasting for digital initiatives

Requirements:
• At least five years in e-commerce leadership roles
• Deep knowledge of e-commerce trends and market dynamics
• Solid leadership capabilities with excellent communication
• Analytical and strategic thinking skills
• Relevant academic background in a related field

Sharpen your strategic expertise and lead transformational e-commerce experiences at Indigo.
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📌 Director of E-Commerce Experience (Ontario)
🏢 indigobooksmusic
📍 Ontario