10 Sep
|
Sprout Social
|
Quebec City
10 Sep
Sprout Social
Quebec City
At Sprout, we believe great engineering organizations are built on exceptional developer experience. Our Tooling team creates the platforms, automation, and workflows that enable hundreds of engineers to build, test, deploy, and operate software safely and efficiently
As the Engineering Manager for Tooling, you’ll lead a team responsible for improving developer productivity across the company. From modern Continuous Delivery and CI/CD platforms to AI-powered developer workflows, engineering observability, release automation, and internal developer tooling, your team’s work directly impacts every engineer at Sprout
Work closely with Product Engineering teams to understand pain points and prioritize improvements that meaningfully increase developer velocity
You’ll partner closely with engineering leaders across Infrastructure and Product Engineering to reduce friction, improve reliability, and enable teams to ship software faster with confidence
Lead, coach, and develop a team of SRE’s focused on Developer Experience and Engineering Productivity
Partner with Engineering leadership to define the long-term vision for developer tooling across Sprout
Drive the evolution of our Continuous Delivery platform, deployment automation, and release workflows
Lead modernization efforts across our CI/CD ecosystem
Partner with Infrastructure and Security teams to build secure-by-default engineering workflows
Guide technical direction for internal platforms supporting software development, deployment, monitoring, and operational excellence
Foster engineering best practices around automation, reliability, testing, and operational maturity
Help teams improve software delivery performance using DORA metrics and engineering health indicators
Enable adoption of AI-assisted engineering workflows and autonomous development tooling
Support strategic infrastructure initiatives including deployment platforms, release management, engineering observability, source control automation, and internal developer portals
Build an inclusive, collaborative engineering culture focused on continuous improvement
Examples of platforms and technologies owned or supported include:
Continuous Delivery platform
GitHub Actions
Jenkins modernization
Deployment automation
Build and release pipelines
Internal developer tooling
Engineering AI platforms and autonomous agents
Datadog developer integrations
PagerDuty engineering integrations
Package management and artifact repositories
Source control automation
Engineering productivity metrics
Observability
How you’ll grow
Within 1 month
Complete Sprout’s onboarding program
Meet your team, stakeholders, and partner engineering organizations
Learn our software delivery lifecycle, deployment platforms, and developer workflows
Build relationships with Product Engineering, Infrastructure, Security, and Engineering Leadership
Understand current priorities around Continuous Delivery, CI CD modernization, and developer productivity
Within 3 months
Begin leading quarterly planning with your team
Develop a roadmap for engineering productivity improvements
Understand key developer pain points and identify opportunities to reduce friction
Partner with Engineering leaders to prioritize platform investments
Contribute to technical planning and architecture discussions for internal developer platforms
Help drive adoption of engineering best practices across multiple product teams
Within 6 months
Successfully deliver several meaningful improvements to developer experience and software delivery
Coach engineers through career development, performance feedback, and technical growth
Drive measurable improvements in deployment speed, reliability, and engineering efficiency
Lead cross functional initiatives spanning Infrastructure and Product Engineering
Establish clear operational metrics for Tooling platform health and adoption
Help teams safely adopt current deployment capabilities and engineering workflows
Within 12 months
Establish the Tooling team as a trusted engineering platform organization
Deliver measurable improvements in developer productivity and software delivery performance
Build and execute a multi-quarter roadmap aligned with Engineering strategy
Partner with senior engineering leadership on long-term platform investments
Develop future technical leaders within the team
Champion continuous improvement across engineering through automation, standardization, and developer focused platform investments
Help shape the future of AI-enabled software development at Sprout
Success in this role
Success is not measured by the number of features shipped by your own team. It is measured by the productivity,
reliability, and satisfaction of every engineering team that relies on the platforms you build
You’ll know you’re succeeding when:
Engineering teams deploy more frequently and with greater confidence
Developer friction decreases through automation and self-service platforms
Software delivery metrics improve across the organization
Developers adopt your platforms because they are intuitive and valuable
The Tooling team becomes a trusted strategic partner for engineering leaders
Engineers spend more time building customer value and less time managing infrastructure, tooling, and deployment complexity
Benefits
Insurance and benefit options that are built for both individuals and families
Progressive policies to support work/life balance, like our flexible paid time off and parental leave program
High-quality and well-maintained equipment—your computer will never prevent you from doing your best
Wellness initiatives to ensure both health and mental well-being of our team
Ongoing education and development opportunities via our Grow@Sprout program, employee-led diversity, equity and inclusion initiatives and mentorship programs for aspiring leaders
Growing corporate social responsibility program that is driven by the involvement and passion of our team members
Beautiful, convenient and state-of-the-art offices in Chicago’s Loop and downtown Seattle, for those who prefer an office setting
Requirements
Experience improving engineering productivity through automation
Experience designing and operating CI/CD systems and modern software delivery pipelines
Experience with cloud-native platforms such as Kubernetes and AWS
7+ years building and operating production software systems
3-5+ years managing software engineering teams
Experience leading cross-functional technical initiatives across multiple engineering organizations
Experience leading Developer Experience or Platform Engineering teams
Experience with GitHub Actions or similar CI/CD platforms
Experience with Infrastructure-as-Code and platform automation
Experience with deployment orchestration and release automation
Experience implementing software delivery metrics such as DORA
Experience evaluating or implementing AI assisted software development workflows
Experience with observability platforms such as Datadog, Sentry, Grafana, or OpenTelemetry
Experience supporting internal engineering platforms used across large engineering organizations
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📌 Engineering Manager (Tooling) (Quebec City)
🏢 Sprout Social
📍 Quebec City