Engineering Manager (Tooling) (Quebec City)

Engineering Manager (Tooling) (Quebec City)

10 Sep
|
Sprout Social
|
Quebec City

10 Sep

Sprout Social

Quebec City

At Sprout, we believe great engineering organizations are built on exceptional developer experience. Our Tooling team creates the platforms, automation, and workflows that enable hundreds of engineers to build, test, deploy, and operate software safely and efficiently

As the Engineering Manager for Tooling, you’ll lead a team responsible for improving developer productivity across the company. From modern Continuous Delivery and CI/CD platforms to AI-powered developer workflows, engineering observability, release automation, and internal developer tooling, your team’s work directly impacts every engineer at Sprout

Work closely with Product Engineering teams to understand pain points and prioritize improvements that meaningfully increase developer velocity

You’ll partner closely with engineering leaders across Infrastructure and Product Engineering to reduce friction, improve reliability, and enable teams to ship software faster with confidence

Lead, coach, and develop a team of SRE’s focused on Developer Experience and Engineering Productivity

Partner with Engineering leadership to define the long-term vision for developer tooling across Sprout

Drive the evolution of our Continuous Delivery platform, deployment automation, and release workflows

Lead modernization efforts across our CI/CD ecosystem

Partner with Infrastructure and Security teams to build secure-by-default engineering workflows

Guide technical direction for internal platforms supporting software development, deployment, monitoring, and operational excellence

Foster engineering best practices around automation, reliability, testing, and operational maturity

Help teams improve software delivery performance using DORA metrics and engineering health indicators

Enable adoption of AI-assisted engineering workflows and autonomous development tooling

Support strategic infrastructure initiatives including deployment platforms, release management, engineering observability, source control automation, and internal developer portals

Build an inclusive, collaborative engineering culture focused on continuous improvement

Examples of platforms and technologies owned or supported include:

Continuous Delivery platform

GitHub Actions

Jenkins modernization

Deployment automation

Build and release pipelines

Internal developer tooling

Engineering AI platforms and autonomous agents

Datadog developer integrations

PagerDuty engineering integrations

Package management and artifact repositories

Source control automation

Engineering productivity metrics

Observability





How you’ll grow

Within 1 month

Complete Sprout’s onboarding program

Meet your team, stakeholders, and partner engineering organizations

Learn our software delivery lifecycle, deployment platforms, and developer workflows

Build relationships with Product Engineering, Infrastructure, Security, and Engineering Leadership

Understand current priorities around Continuous Delivery, CI CD modernization, and developer productivity

Within 3 months

Begin leading quarterly planning with your team

Develop a roadmap for engineering productivity improvements

Understand key developer pain points and identify opportunities to reduce friction

Partner with Engineering leaders to prioritize platform investments

Contribute to technical planning and architecture discussions for internal developer platforms

Help drive adoption of engineering best practices across multiple product teams

Within 6 months

Successfully deliver several meaningful improvements to developer experience and software delivery

Coach engineers through career development, performance feedback, and technical growth

Drive measurable improvements in deployment speed, reliability, and engineering efficiency

Lead cross functional initiatives spanning Infrastructure and Product Engineering

Establish clear operational metrics for Tooling platform health and adoption

Help teams safely adopt current deployment capabilities and engineering workflows

Within 12 months

Establish the Tooling team as a trusted engineering platform organization

Deliver measurable improvements in developer productivity and software delivery performance

Build and execute a multi-quarter roadmap aligned with Engineering strategy

Partner with senior engineering leadership on long-term platform investments

Develop future technical leaders within the team

Champion continuous improvement across engineering through automation, standardization, and developer focused platform investments

Help shape the future of AI-enabled software development at Sprout

Success in this role

Success is not measured by the number of features shipped by your own team. It is measured by the productivity,



reliability, and satisfaction of every engineering team that relies on the platforms you build

You’ll know you’re succeeding when:

Engineering teams deploy more frequently and with greater confidence

Developer friction decreases through automation and self-service platforms

Software delivery metrics improve across the organization

Developers adopt your platforms because they are intuitive and valuable

The Tooling team becomes a trusted strategic partner for engineering leaders

Engineers spend more time building customer value and less time managing infrastructure, tooling, and deployment complexity

Benefits

Insurance and benefit options that are built for both individuals and families

Progressive policies to support work/life balance, like our flexible paid time off and parental leave program

High-quality and well-maintained equipment—your computer will never prevent you from doing your best

Wellness initiatives to ensure both health and mental well-being of our team

Ongoing education and development opportunities via our Grow@Sprout program, employee-led diversity, equity and inclusion initiatives and mentorship programs for aspiring leaders

Growing corporate social responsibility program that is driven by the involvement and passion of our team members

Beautiful, convenient and state-of-the-art offices in Chicago’s Loop and downtown Seattle, for those who prefer an office setting

Requirements

Experience improving engineering productivity through automation

Experience designing and operating CI/CD systems and modern software delivery pipelines

Experience with cloud-native platforms such as Kubernetes and AWS

7+ years building and operating production software systems

3-5+ years managing software engineering teams

Experience leading cross-functional technical initiatives across multiple engineering organizations

Experience leading Developer Experience or Platform Engineering teams

Experience with GitHub Actions or similar CI/CD platforms

Experience with Infrastructure-as-Code and platform automation

Experience with deployment orchestration and release automation

Experience implementing software delivery metrics such as DORA

Experience evaluating or implementing AI assisted software development workflows

Experience with observability platforms such as Datadog, Sentry, Grafana, or OpenTelemetry

Experience supporting internal engineering platforms used across large engineering organizations

#J-18808-Ljbffr

📌 Engineering Manager (Tooling) (Quebec City)
🏢 Sprout Social
📍 Quebec City

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