About the job RQ11169 - Sr. DevOPS/Cloud Engineer
Must Haves:

10+ years of experience in software development and delivery track record in a range of technical roles

Ideally 5 yrs of experience in AWS cloud using AWS Services and tools, including Lambda, AWS Connect, API Gateway, Amazon Lex, AWS CLI, Kinesis, S3,KMS,Glue, DynamoDB, RDS, Amplify, and other core AWS services.

Creation, management, and maintenance of AWS & related cloud-based production system.

Deployment and automation of packages for cloud-based system

Experience in design, development and implementation of an Amazon Connect cloud-based contact center solution. Services including, but not limited to: Call and Queue Flows, Agent Experience, Call Recording, Metrics, Contact Lens, CTR Data analysis

Knowledge of IVR and Workflow.

Integration experience in building and using APIs

5+ years of experience working with implementing Contact center solutions

Amazon AI agents exp.

Nice to Have:

Prior Public sector experience or OPS exp.

Responsibilities:

Design, build and support cloud environments to create digital products

Monitor and assess the performance of applications in a cloud setting to ensure solutions are available

Create, test and implement safeguards to maintain data integrity and protect against unauthorized access

General Skills:





Experience in one of the leading cloud platforms such as AWS, Azure or Google Cloud, etc

Experience in maintaining complex Linux cloud environments, like CentOS, Ubuntu, or CoreOS, to support modern web technologies: LAMP, MEAN, Drupal and Elasticsearch

Experience setting up development environments and mechanism using tools such as JIRA, Confluence, Maven and Jenkins or similar tools

Experience in build tools like Git, Ansible, Chef, Puppet etc. for continuous integration

Knowledge of container-based virtualization technology like Docker

Integration experience in building and using APIs

Experience applying industry web, architectural and security standards and best practices

Experience in mobile device management for various versions of cellular and tablets

AI Disclaimer: Source Code may use artificial intelligence (AI) tools to assist in certain aspects of its recruiting and business operations.

Note: The higher end of the range is intended for absolutely exceptional candidates who meet all must-have requirements and most or all nice-to-have qualifications. The client will evaluate candidates based on both rate expectations and overall skill set when shortlisting.

$90.37/hr - $108.45/hr Inc.

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📌 Sr. DevOPS/Cloud Engineer (Ontario)
🏢 Source Code
📍 Ontario