Job Description: Clinical Health Assistant (CHA)
Schedule: Monday - Friday 10:00 am -6:00 pm
Reporting to the Clinic Manager, the Clinical Health Assistant (CHA) is typically the first point of clinical contact for patients and is responsible for providing care and support to patients in the clinical environment, as well as helping them navigate community resources. Similar to that of a Medical Office Assistant, the Clinical Health Assistant (CHA) features an exciting expanded scope aspect to this role as a non-physician practitioner which allows for more training and educational opportunities. The Clinical Health Assistant works collaboratively with other CHAs, their Primary Care Nurse supervisor and a physician lead to manage an assigned panel of patients. This will be a demanding, challenging, and rewarding role within the clinic.

Duties and Responsibilities
Direct Patient Work:

Communicates with patients by phone as per team member task requests

Greets and rooms patients

Reviews routine screening for prevention and detection of diseases and/or illnesses and initiates requisitions for services

Performs vitals

Elicits focused histories for specialized presenting concerns

Assists in minor procedures as required

Chaperons for sensitive exams

Provider initial blood and urine screening

Updates EMR as required

Prints patient visit summary for patient or third parties.

Indirect Patient Work:

Participate in morning huddle with nurse, physician and residents





Prepare schedule and charts for next day’s patients

Work with the team nurse to follow up on any team tasks

Organize group visits – materials, patients, logistics, staff required, and notification of patients

AHS, WCB and third-party billing

Non-patient Work:

Create supply lists, cleans and stocks rooms

Cleans computers, monitors and surfaces in exam rooms

Qualifications

Medical Office Assistant diploma/certification

Criminal Record and Vulnerable Sector check

2+ years’ medical office experience, Primary Care experience considered an asset

EMR experience an asset

Proficient with Microsoft Office applications

Excellent communication and time management skills

Willing to train for expanded scope practices such as Phlebotomies, ECG’s, etc.

Professional and friendly manner

Enthusiastic and thrives in a rapid paced and changing environment

Applicants in consideration will be required to adhere to a criminal record search.

We provide competitive compensation, professional development, and a full benefits package:

Medical/Dental/Vision

Maternity Leave

Parental Leave

Paid Holidays

Vacation/Paid Sick Leave

RRSP

Applicants in consideration will be required to adhere to a criminal record search. We thank you for your interest, however, only qualified applicants will be contacted. Out-of-province/country applications will not be considered.

#J-18808-Ljbffr

📌 Clinical Health Assistant/Medical Office Assistant (Alberta)
🏢 Family Medicine & Associates
📍 Alberta