Become a key player as a Service Manager with Northern Roads Auto Group at Fort Erie Toyota. This position is designed for those passionate about process improvement and customer service excellence.

In this role, you will be pivotal in managing service operations while creating impactful processes to elevate customer satisfaction. You'll mentor a dedicated team, driving their development and ensuring they deliver outstanding service. With a focus on efficiency and performance metrics, this is the perfect chance for aspiring leaders.

Key Responsibilities:
• Manage day-to-day operations of the service department
• Develop Service Advisors to enhance customer service
• Ensure thorough vehicle write-ups and walkaround checks




• Monitor key performance metrics and service efficiency
• Address customer escalations with professionalism

Requirements:
• Proven Service Manager experience, minimum 3 years
• Process-focused and detail-oriented mindset
• Strong mentoring and motivational skills
• Excellent organizational and communication capabilities
• Familiarity with DMS systems like PBS or Reynolds

Join a reputable brand and help build a culture of excellence at Fort Erie Toyota.
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📌 Automotive Service Manager Role (Ontario)
🏢 Northern Roads Auto Group
📍 Ontario