Who We Are For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.
Mission Statement The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.
Job Description Accountabilities: Safety Ensure that members and staff work in a safe environment.
Ensure compliance with all safety rules and regulations are being adhered to by all, including but not limited to, vehicle usage, transportation of members, working alone, food, medications and equipment, storage and maintenance.
Answer door and telephone during shift using proper precautions.
Provide crisis intervention for members as required.
Conduct checks to ensure the safety of the members and facility throughout their shifts.
Complete check-ins with a designated contact in accordance with Community Venture policy and procedure.
Understand and promote members’ rights and responsibilities.
Provide transportation to and from various locations while demonstrating safe driving skills.
Follow all traffic laws while driving defensively to ensure safety.
Report concerns promptly to on call person as needed.
Ensure proper lifting, twisting and reaching techniques are used during job performance.
Remain alert and awake at all times, throughout all shifts.
Use PPE provided when necessary.
Health and Medical Ensure individual’s health and medical needs are accurately attended to in a timely fashion, and that all medication is properly administered and recorded.
Recognize and report concerns of abuse or neglect.
Provide emotional support for members as required.
Ensure meals and snacks are varied, attractive, nutritionally, and calorically adequate for the dietary and medical requirements of each member as recommended in the current Canadian Dietary Standard.
Person Centred Plans Be involved in implementing individual plans.
Communicate necessary information, observations and concerns with the Coordinator.
Provide individuals with support by gathering information on an individual’s goals and desired outcomes.




Individual Personal Development Encourage and assist each individual to participate in daily activities in their home and community environments including reinforcing all expectations, personal hygiene, meal preparation, grocery shopping, laundry and the care of the house and yard.
Ensure that the environment of the residence is supportive, nurturing, and encourages a high degree of member involvement including decision making.
Role model appropriate behaviour and attitude supporting growth and promoting independence for the members.
Public Relations and Communication Develop opportunities for relationships with families and the community and assist individuals’ to develop positive social interactions.
Ensure all contact with others is courteous and professional.
Treat all members and other staff with respect and dignity at all times.
Other Duties as Required WORKING CONDITIONS: The incumbent’s typical work environment is a community residence, with moderate amounts of work accompanying members in the community. Working conditions may be isolated, may include a work or on-call schedule affecting lifestyle, dealing with verbal abuse and angry and/or abusive people. The incumbent may have little to no travel required. Moderate exposure to hazards: domestic cleaning supplies; handling of waste (garbage), bodily fluids/wastes, sharp objects, dirt/dust/odor, hot equipment (ovens, stoves, etc.). Minor to moderate exposure to hazards: physical attack from members, and traffic accidents when driving Minor exposure to hazards: infectious diseases, toxic chemicals, scabies, lice and/or bed bugs, emergency response situations (fire, bomb threat, etc.) and other potentially dangerous situations The above responsibilities must be performed in keeping with The Salvation Army’s Mission, Vision and Values, in a professional manner, upholding our code of conduct.
Education and Experience The successful job applicant will have completed high school, grade 12 or the equivalent
Qualifications Completed high school, grade 12 or the equivalent
An equivalent combination of education and experience may be acceptable
Valid Manitoba Class V driver license
Criminal record check
Child Abuse Registry Check
Adult Abuse Registry Check




Suitable candidates may be hired without previous experience; however, prior related experience will be considered an asset on hiring.
Skills and Capabilities Occasional to moderate amount of keyboarding/manual record keeping
Occasional to moderate amounts of physical care (including manual or assisted transfers)
Moderate lifting/packing of member belongings or program supplies
Frequent standing, sitting, walking, & reaching
Moderate amount of light housekeeping and property maintenance
Occasional use of physical behaviour intervention techniques
Attentive listening & observation of body language
Continuously monitoring the environment
Basic reading, writing, arithmetic, and computer skills
Significant memory & concentration
Significant reasoning & judgment
Ability to understand members’ needs
Frequent multi-tasking
Moderate to significant creativity and imagination
Ability to work independently and as part of a team
Excellent team and interpersonal skills
Fluent spoken and written English
Able to handle the physical demands, which include lifting/carrying items up to 40 pounds
Compensation The target hiring range for this position is $18.30 to $22.87 with a maximum of $27.44. Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.
The Salvation Army will provide reasonable accommodation upon request. Please email [email protected] if you have a need for any accommodation and we will be pleased to discuss this with you.
Benefits and Culture Flexibility at work
Health and dental benefits
Paid vacation and sick time
RRSP’s
We deeply value the relationships we build in the workplace, as well as the opportunities given to us such as the potential to experience flexibility at work, receive health and dental advantages, paid vacation and sick time, RRSP’s, as well as to expand our skills and advance our careers as together we build a culture of continuous learning and growth.
Our employees are motivated by the fulfillment and meaning they experience as they serve people in need across Canada and Bermuda. Whether at the front-lines or in a support role, as part of our team you’ll work alongside a diverse and skilled group of purpose-driven professionals, empowered to provide exceptional service. If you're looking for a career that allows you to find meaning, make an impact, and one that challenges you to grow and become the best version of yourself, join our dynamic team. There is a place for everyone to belong at The Salvation Army.

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📌 Residential Support Worker (Manitoba)
🏢 TSA The Salvation Army TSA
📍 Manitoba