Join the City of Toronto as a Team Central Senior Advisor, offering comprehensive support for Employee Service Centre operations. This full-time position addresses inquiries and software-related issues.

Located at 55 John Street, this role requires individuals who can empathetically listen and respond effectively to client concerns. Candidates will assist in managing SAP applications and provide system functionalities support while maintaining detailed records. Researching possible solutions is another key part of this position.

Key Responsibilities:
• Support inquiries from current and former staff
• Execute testing for system upgrades and enhancements
• Research and advise on resolution options
• Maintain computerized filing and record systems
• Assist in troubleshooting SAP application problems

Requirements:
• Proven experience in payroll or perks processing
• Strong background in customer service via diverse mediums
• Familiarity with SAP/SuccessFactors workforce systems
• Proficiency in Microsoft Office applications
• Excellent communication and interpersonal skills

Help optimize employee support services in Toronto with your expertise.
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📌 Team Central Advisor at City of Toronto (Ontario)
🏢 Tobermory
📍 Ontario