Become the face of banking with TD Canada Trust as a Customer Service Associate in Welland, Ontario. This role emphasizes customer engagement while processing transactions and providing support for banking solutions.
Join our team and help shape positive experiences for our customers at TD Canada Trust. In this role, you'll process various transactions, address customer concerns, and recommend appropriate banking solutions. Your efforts will ensure a remarkable customer experience while achieving business goals.
Key Responsibilities:
• Process financial transactions per industry regulations
• Identify customer needs and recommend solutions
• Handle customer queries and escalate as needed
• Meet goals by promoting banking services
• Collaborate effectively with team members
Requirements:
• High School diploma and 1+ years in customer service
• Solid organizational and time management skills
• Proficient in MS Office (Word, Excel, Outlook)
• Excellent verbal and written communication skills
• Detail-oriented approach to multitasking
Deliver outstanding service and contribute to TD Canada Trust's mission of reimagining banking in Welland.
#J-18808-Ljbffr