ABOUT US
At TTC, we are Enriching lives by connecting people and places.

For over 100 years,we'vebeen bringing the world closer together by crafting journeys that create lasting memories, lifelongfriendshipsand meaningful cultural connections. Across more than 70 countries and our award-winning brands, we design and deliver travel experiences that go beyond sightseeing - they change perspectives.

Behind every unforgettable journey is a passionate team making it happen. That's where you come in.

OUR VALUES
Everything we do is guided by our five shared commitments:

Value Every Voice - We put people first.

Act with Integrity - We dowhat'sright.

Explore Beyond Boundaries -We'redriven by curiosity.

Own the Outcome - We take responsibility for our decisions.

Succeed Together -We'vegot each other's backs.

POSITION SUMMARY
The Product Manager is responsible for designing, sourcing, and managing African travel products (FIT, group tours, and luxury safaris). This role blends strategic planning, supplier partnerships, and destination expertise to deliver high-quality, market-ready itineraries across Africa.

What Makes This Role Unique:
For African Travel Inc.

Strong focus on custom FIT itineraries for North American travelers

Emphasis on luxury and tailor-made experiences, small group itineraries, both locally hosted and guided

Close alignment with travel advisors and agency networks

For Lion World Travel

Mix of group tours and FIT products

Solid emphasis on value-driven premium travel

KEY RESPONSIBILITIES

Develop and maintain a portfolio of African itineraries (luxury, premium, and experiential)

Create packages across destinations such as Kenya, Tanzania, South Africa, Botswana, and Zimbabwe

Design specialized experiences (Big Five safaris, honeymoons, family travel, rail journeys, cultural tours)

Continuously refresh products based on trends and customer demand

Contract and negotiate with lodges, camps, airlines, and local DMCs





Maintain strong relationships with key African partners and tourism boards

Conduct FAM trips to inspect properties and experiences

Ensure product quality aligns with brand standards (luxury, service, sustainability)

Pricing & Commercial Strategy

Build and manage pricing structures (net rates, commissions, markups)

Account for seasonality, park fees, and currency fluctuations

Ensure profitability targets while maintaining competitive positioning in the North American market

Product Performance & Optimization

Monitor booking trends, conversion rates, and customer feedback

Analyze product performance and identify gaps or underperforming itineraries

Optimize offerings to improve margins and customer satisfaction

Partner with marketing teams to develop brochures, digital content, and campaigns

Support sales teams with training on destinations and itineraries

Ensure product content is accurate, compelling, and aligned with brand storytelling

Operational Coordination

Work closely with operations teams to ensure seamless delivery of trips

Manage updates, cancellations, and supplier changes

Ensure compliance with travel regulations, insurance requirements, and safety standards

ROLE SUCCESS CRITERIA

Product profitability and margin performance

Growth in African travel sales

Supplier performance and contract efficiency

Speed to market for new itineraries

KEY COMPETENCIES FOR SUCCESS
Description

Linked Value/s

Communication&

Influence

Clearly communicates ideas, builds rapport, and influences others to achieve effective outcomes.





Value Every Voice, Succeed Together

Customer Focus

Understandscustomer needs anddeliverssolutions that create a high-quality, consistent experience.

Value Every Voice, Own the Outcome

Responds effectively to change,adjustingpriorities and approach to meet evolving needs.

Explore Beyond Boundaries

Quality & Attention to Detail

Ensures accuracy, consistency, and high standards in all work, minimizing risk and rework

Act with Integrity

Courage & Decision Making

Makes confident,timelydecisions and challenges the status quo to improve outcomes.

Own the Outcome, Explore Beyond Boundaries

YOUR EXPERIENCE AND EXPERTISE
TechnicalSkillset

Strong negotiation and contracting skills

Commercial and analytical mindset (pricing, margins, forecasting)

Ability to manage complex, multi-country itineraries

Excellent communication and cross-cultural collaboration

3-6+ years in African travel product development, contracting, or tour operations

Experience working with African DMCs and safari suppliers

Deep knowledge of African destinations and safari logistics

First-hand travel experience in Africa (highly preferred )

Degree in Tourism, Hospitality, Business, or related field (highly preferred)

TRAVEL & OTHER REQUIREMENTS

Travel: Up to 4 international trips and 4 domestic trips per year

The Travel Corporation is committed to providing an inclusive and accessible recruitment process and welcomes applications from all qualified candidates. Accommodations are available upon request for candidates taking part in all aspects of the recruitment and selection process. If you require an accommodation, please let us know and we will work with you to meet your needs.

Please note that artificial intelligence (AI) may be used as part of our recruitment process to screen, assess, or select applicants for this position.

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📌 Product Manager, Africa (Manitoba)
🏢 The Travel
📍 Manitoba