Elevate your IT career as a Desktop Support Specialist with robust skills in Windows environments and customer service. In this role, you will provide hands-on support for executive teams with a focus on troubleshooting and installation.

With at least 3 years of experience in field support services, this position requires expertise in supporting Windows XP through Windows 10, as well as knowledge of multifunctional devices and BYOD support. You will work closely with staff across various levels, ensuring excellent customer service and support during scheduled on-call shifts.

Key Responsibilities:
• Provide desk-side support for Windows operating systems
• Troubleshoot desktops, laptops, printers, and multifunction devices




• Facilitate remote control assistance and video conferencing
• Communicate effectively with diverse staff personalities
• Assist with reporting issues and solutions

Requirements:
• Minimum of 3 years in desktop support roles
• CompTIA A+ certification required
• Knowledge of Microsoft Office, especially Outlook and Excel
• Strong written and verbal communication skills
• Successful background security check required

Join our team to support staff with technical expertise and exceptional service.
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📌 Desktop Support Specialist with Certification (Ontario)
🏢 krg technology
📍 Ontario