Support impeccable service delivery as a Dispatch Coordinator in Edmonton, where you will manage technician schedules and service calls to ensure customer satisfaction. This role demands strong organization and communication skills.

Reporting to the Director of Service, the Dispatch Coordinator is vital in directing technician workloads and ensuring alignment with customer expectations. Your role involves managing the dispatch call board, scheduling preventive maintenance, and maintaining communication with technicians about job details, ensuring all logistics run smoothly even in a fast-paced environment.

Key Responsibilities:
• Manage and prioritize the dispatch call board effectively
• Schedule service calls based on urgency and customer needs
• Maintain technician schedules,



covering vacations and time-off
• Communicate effectively with customers regarding services
• Coordinate technician training and resource requirements

Requirements:
• 1-3 years of dispatch experience preferred
• Strong proficiency in Microsoft applications, including Excel
• Excellent problem-solving and communication abilities
• Highly organized with multitasking capabilities
• Self-motivated and adaptable to changing demands

Elevate operational efficiency and service excellence in your recent Dispatch Coordinator role.
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📌 Dispatch Coordinator for Technician Management (Alberta)
🏢 DSL
📍 Alberta