Join Medavie as a Customer Service Representative in a busy contact center focused on health solutions. Leverage your communication skills to enhance customer experiences through effective problem resolution.

In this six-month term position, you will engage with clients via telephone, addressing inquiries and resolving issues promptly. The fast-paced environment requires a commitment to providing top-notch service. Your role will significantly impact the daily lives of Canadians seeking health-related support.

Key Responsibilities:
• Handle a high volume of incoming calls efficiently
• Ensure excellence in customer service across interactions
• Address customer needs and follow up as required




• Resolve complex issues effectively for first-call resolution
• Provide operational support to provincial programs as needed

Requirements:
• Exceptional listening and verbal communication skills
• Solid written skills for effective documentation
• Detail-oriented with accuracy in file management
• Education: High school diploma; pursuing post-secondary education is preferred
• Computer proficiency in multiple applications

Utilize your skills in a rewarding role at Medavie, dedicated to improving Canadians' health and wellbeing.
#J-18808-Ljbffr

📌 Contact Centre Customer Service Role (Nova Scotia)
🏢 Medavie
📍 Nova Scotia