Who We Are We are strong, nimble, and growing! EB Horsman & Son is proud to be a fifth generation family owned, successful Western Canadian electrical distributor with 20+ locations throughout BC, Alberta, and Saskatchewan, consistently recognized as one of Canada's Best-Managed companies. We take pride in living our core values and carrying out our mission statement of helping our communities thrive since 1900s. At E.B. Horsman & Son, we’re committed to a workplace where everyone belongs. If you’re qualified, we’d like to hear from you.
What We Offer Birthday off
Health, dental, and employee assistance program benefits
Annual profit-sharing
Employee share ownership program (ESOP)
RRSP matching after 1 year of employment
Access to EBH University for personal & professional growth
Onsite work location Located at 13055 - 80th Avenue Surrey, BC, V3W 3B1. This is a full-time permanent position.
Why this role matters The Material Handler/Customer Service - Counter Sales acts as the primary point of contact for incoming branch customers. They will be responsible for providing excellent customer service by interpreting customer needs, troubleshooting issues, ensuring order accuracy, and recommending products and solutions.
What To Expect In The Role Attention to detail. You will be required to work in the warehouse reviewingstock, assembling orders and shipping/receiving.
Customer service orientated. Providing excellent customer service is key forthis role as it will require maintaining and building customer relationsthrough product quotations and sales.
Multi-task individual. This role will require you to juggle through a numberof client request and being able to meet competing timelines.
Communicator.



Communication is essential for this role, both verbally andwritten with our customers and while working with your colleagues.
Highly organized. Being organized is key due to the high volume of customerrequests that will require you to adjust and work through interruptions.
Comfortable with technology. This role requires using the phone and computerto assist customer and using our internal systems.
Warehouse Responsibilities: Duties will include order assembly, packing &shipping;, receiving, stock keeping, warehouse maintenance, and customer/salessupport, including operating equipment, managing inventory, processingshipments, and assisting with priority orders and customer inquiries.
Ideal candidate profile High school completion
3+ years of customer service experience is an asset
2+ years of electrical/lighting industry experience is an asset
Previous experience in warehouse operations, including shipping/receiving, is an asset
Intermediate computer skills with proficiency in MS Office & the ability to learn new software programs
Basic mathematical skills
Wide range of expertise in the products and services provided by E.B. Horsman & Son
Ability to be inclusive, team-oriented, and respectful
Our Core Values: Celebrating the Past, Empowering the Future Teamwork l Integrity l Continuous Improvement l Resilience l Empowered
Compensation is determined by the candidate's experience, education, qualifications, role complexity, internal equity, and other relevant factors. We thank all applicants for their interest. Only those living in Canada with permanent work authorization will be considered. Please note that only candidates selected for an interview will be contacted.
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